WiLDAF in responding and prevention of GBV it managed to establish a department in which it assists the GBV survivors in obtaining services in various department in the Government and from other Networking organizations such as Social Welfare Offices, Police gender and children Desks, Health Services and counseling and Legal Aid services. Through the department of Emergency Response System all the communities in different regions of Tanzania were able to obtain advice on various GBV issues through the Toll Free Call Number 0800780070.
The call center received calls from the 6 regions of Tanzania Mainland including: Dar es salaam ( Ilala ,Kinondoni ,Temeke ) Rukwa , Kilimanjaro , Dodoma , Mbeya , and Pwani . Some of the regions are within the areas where WiLDAF programs are implemented.
- People eligible for legal aid service include:
The poor people
The poor aged people
People with disabilities
People living with HIV/AIDs
People with matters of public interest.